Web based self-help workflow tool – how should I approach?

I've been tasked with creating a self-help web portal which will allow user to go through a set of pre-defined steps to fix their issue. If they reach the end of the flow with no resolution, they raise a ticket (not part of the process).

I need to be able to make the workflows dynamic, so that an admin user can create and store new workflows which will be persisted to a DB.

I'm only able to use .Net v3.5.

I've never done anything workflow like before that needs to be data driven. How should I approach this?

by JustGetMeAGoat via /r/csharp

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